What’s new with Tixoom?

13^th January 2023

Improvement Updated terms and privacy policy

• We updated our terms and privacy policy
• Be sure to read them here: terms and privacy

9^th January 2023

Improvement Faster, stronger, better

• We have accelerated lots of bits of Tixoom
• Pages should load up to 20% quicker. Happy New Year!

9^th January 2023

Improvement Better on-demand video

• We have improved the on-demand video player
• This means fewer viewers will experience problems

15^th November 2022

Improvement Added Zapier capacity fields

• We have improved the Zapier integration
• Now triggers will include event capacity info
• You can use this to filter events with Zapier's logic
• For example, you might reward the first 10 people to register

28^th October 2022

Bugfix Fixed emails tab after events

• We fixed a bug with the 'Emails' tab for events
• Now shows status of emails even after an event finishes

21^st July 2022

Bugfix Past event header countdown

• We fixed a bug with the header of past events
• These no longer have a reversed time-ago countdown

19^th July 2022

Improvement Faster widget loading

• We sped up the loading time for events widget integration

1^st June 2022

Bugfix Event social sharing image fix

• Sometimes events wouldn't look right when shared
• We fixed this! Now images should load consistently

28^th April 2022

Bugfix Fixed prior webinar events appearing

• We fixed a bug with the 'New in Zoom' tab of 'Events'
• For those with webinars, some old events were appearing
• Now only upcoming webinars will appear

19^th April 2022

Bugfix Fixed calendar invites for in-person

• We fixed a bug with calendar invites for in-person events

16^th February 2022

Improvement Zoom ID visibility

• Now we show the underlying Zoom ID for each of your events
• Find it at the bottom of the event customisation page
• This should help avoid any confusion about event linkage

6^th January 2022

New Feature Custom social sharing

• Now it's easier to share what you're planning for the future.
• An easy link shows upcoming & on-demand events, and bundles.
• You can even customise how the link looks on social media.
• Get started today from your "Settings" tab!

15^th December 2021

New Feature Bonjour Canada et France! 🇨🇦 🇫🇷

• We added support for events in French - thanks Denis!
• For more details on how to get started, click here...
• If you'd like to contribute another language then let us know.

8^th November 2021

New Feature New whole-audience oversight

• We've added a new 'Audience' tab
• It shows you every attendee to all of your events
• You can search and sort by each column
• Find your most dedicated (and lucrative!) attendees
• Get started from the “Audience” tab

1^st November 2021

Improvement Auto apply discounts

• Now you can auto-apply a discount code
• Simply add ?code=YOURCODE to the sharing link
• This works for both events and bundles

28^th October 2021

Bugfix Show prior event images

• We fixed a bug with prior events on your dashboard
• They'll now show with their header images

11^th October 2021

Bugfix Events reverting to donation

• We fixed a bug when editing fixed price events
• Sometimes they would flip to be donation events

28^th September 2021

Improvement Allow attendees to also gift

• We now let existing attendees also buy gift tickets
• Previously this was blocked to prevent accidental repurchasing

9^th September 2021

Improvement Create events in Tixoom

• We now let you make new events directly within Tixoom
• Head to the 'Events' tab and click 'New Event...'
• If you choose a Zoom event we'll create this for you

19^th August 2021

Improvement Receipt improvements

• We improved the Stripe receipts your attendees get
• Each will now feature a better event/bundle description
• If needed, they're also flagged as not being tax receipts

13^th August 2021

New Feature After-event thank you emails

• Now you can send a custom thank you after your event
• Show your appreciation or give attendees added value
• Try it now from the "Emails" tab on any of your events!

26^th July 2021

New Feature In-person event support

• As things unlock you might want in-person attendees
• Tixoom now supports this using QR codes
• For more info about hybrid tickets, click here...

30^th June 2021

Improvement No duplicate tickets

• We've strengthened checks for duplicate ticket purchases
• One ticket can be bought for each event per email address
• Note each buyer can still gift multiple tickets to other people
• This should reduce queries and refunds for event organisers

30^th June 2021

Improvement Less login confusion

• We improved the sign-in flow to help reduce confusion
• Attendees trying to sign in as organisers will be redirected
• This should reduce complaints to event organisers

30^th June 2021

Improvement Add links to descriptions

• We added the option for clickable links in descriptions
• This works across both individual events and bundles

11^th June 2021

New Feature Hej Danmark! 🇩🇰

• We added support for events in Danish - thanks Peter!
• For more details on how to get started, click here...
• If you'd like to contribute another language then let us know.

27^th May 2021

New Feature Hej Sverige! 🇸🇪

• We added support for events in Swedish - thanks Helene!
• For more details on how to get started, click here...
• If you'd like to contribute another language then let us know.

24^th May 2021

Improvement Access purchase receipts

• We added purchase receipts for bundles and solo tickets
• Attendees still get them by email when they buy, but now you will also have easy access to payment receipts too
• Simply find the gray button on the 'Attendees' tab

24^th May 2021

New Feature Google event support

• We have added support for schema.org event descriptions
• This means your events will look better on Google
• It also may help ensure more people discover your events

21^st May 2021

Improvement Better on-demand video

• We have improved the on-demand video player
• This means fewer viewers will experience problems

25^th April 2021

Big New Feature Multiple languages

• We're global! Now your events & bundles can be too
• We have 🇬🇧 🇺🇸 English, 🇩🇪 German and 🇪🇸 Spanish
• If you'd like another language then just ask us!
• For more details on how to get started, click here...

25^th April 2021

Improvement Better events tab

• We have improved the events tab
• You can see new and existing events at a glance
• It now features more intuitive categories

1^st April 2021

Improvement Faster events tab

• The events tab is now ⚡️ faster!
• Handy for those with many prior events

31^st March 2021

Improvement Tweaks to event and bundle pages

• We've made a number of design tweaks
• Event & bundle pages are more balanced

27^th February 2021

New Feature Email problem alerting

• We'll now let organisers know if we can't deliver an email
• If a ticket or reminder isn't delivered, you get an email
• This lets you spot problems like incorrect addresses

17^th February 2021

Improvement Google Analytics event tracking

• Track whether visitors buy a ticket when they visit
• If they do, an 'event' fires in Google Analytics
• Now you can see which sources of traffic convert best

12^th February 2021

Improvement Better support for GST & VAT

• We've improved support for local taxes
• It works for VAT, GST or another local tax
• Simply set the rate from your 'Settings' tab
• We'll add it to each event and bundle you sell

10^th February 2021

New Feature Google Analytics support

• We've just added support for Google Analytics
• This lets you track visitors, referrals and purchases
• To get started, head to the 'Integrate' tab in Tixoom

9^th February 2021

New Feature Zapier integration launched

• Our integration with Zapier has now launched!
• This means you can plug Tixoom in to 3,000+ other apps
• It'll help you manage attendees and save time on admin
• To get started, head to the 'Integrate' tab in Tixoom

9^th February 2021

Improvement See archived bundles

• You can now see and restore archived bundles
• This lets you manage attendees who bought them
• You can also re-activate old bundles or duplicate them
• Particularly useful with our new on-demand event options
• Head to the 'Bundles' tab to get started

5^th February 2021

Improvement Better events page

• We've tweaked how your events page looks
• It shows all your upcoming live and on-demand events
• Head to the 'Settings' tab to get your link

3^rd February 2021

Big New Feature Support for on-demand events

• Keep selling tickets... even after your event has happened.
• Simply record your live event & upload to YouTube or Vimeo.
• Then configure via the new 'After event' tab in Tixoom.
• This works beautifully with bundles, letting you make a powerful hybrid of live via Zoom and on-demand recordings. Try it now!

21^st January 2021

New Feature Discount code analytics

• See how many times each discount code has been used.
• Also see the revenue it's driven across ticket and bundle sales.
• Take a look by clicking through to a code on the 'Discounts' tab!

22^nd December 2020

Improvement Better emails

• We've given our emails a lick of paint
• Now your tickets and the messages we send look better!

22^nd December 2020

Bugfix Fixed issue with image uploads

• We fixed a bug where some header images weren't successfully being uploaded for events and bundles.

16^th December 2020

Xmas Feature Gifting tickets and bundles

• Now people can gift tickets to your events to someone else.
• All they need to do is toggle the "As gift" switch when buying.
• They'll be prompted who to send the ticket to. Learn more...
• We wish you a Merry Christmas 🎄 and a prosperous 2021! 🍾

9^th December 2020

Improvement Better attendee info

• We've improved the 'Attendees' tab for events & bundles!
• Hover over the time ago to see the exact time of purchase.
• Hover over the 'issued today' number to see a non-free count.

4^th December 2020

New Feature Customize your ticket emails

• Now you can edit the ticket emails we send when people buy your tickets or bundles to customize them fully.
• You can even turn them off if you're handling this via Zapier or relying on Zoom from a paid Zoom account.
• Get started today on the 'Emails' tab of your event or bundle!

26^th November 2020

New Feature Clone and archive bundles

• We've made ticket bundles even more powerful.
• You can now clone an existing bundle's settings.
• Plus you can archive bundles to stop them being available.
• Get started today on the 'Bundles' tab!

20^th November 2020

Bugfix Fixed questions on discounted bundles

• We fixed a bug where bundles discounted to free would not save attendees' answers to configured questions.

19^th November 2020

Bugfix Show sell-tickets-after-start events in widget

• We fixed a bug in the 'upcoming' events widget that stopped events configured to continue selling tickets until they finish from appearing.

17^th November 2020

Improvement Check for Zoom's own event emails

• Now we'll check if Zoom is configured to email attendees.
• In a click you can then disable this feature.
• (They're not needed as Tixoom sends emails automatically)
• This helps avoid barraging attendees with emails.

13^th November 2020

Bugfix Widget now allows bundle pre-sales

• We fixed a bug in the 'bundles' events widget that stopped purchases where an underlying event was not yet available for individual sales.

9^th November 2020

Improvement Send emails even after events finish

• Now we let you email all attendees even after an event's finished.
• Simply head to an event or bundle's 'Attendees' tab to get started.

13^th November 2020

Bugfix Winter time prevented analytics

• We fixed a bug that stopped full sales analytics being shown.

29^th October 2020

New Feature Make events part of something bigger

• We've added three new ways to integrate your events.
• In a couple of clicks you can...
  • show a list of upcoming events on your website
  • feature events instantly on your Wordpress site
  • link with 2000+ other web apps via Zapier
• Get started today on the 'Integrate' tab!

28^th October 2020

Bugfix Fixed event description and email formatting

• We fixed a bug that sometimes prevented rich text formatting.

26^th October 2020

New Feature Get email notifications at key moments

• We made it easier to stay on top of your event's progress.
• Event organisers now get an email in a few situations:
  • When your event first goes on sale
  • When your event sells its first ticket
  • When your event sells out
  • Or, when tickets stop being sold
• Make sure your account email address is up-to-date to benefit!

23^rd October 2020

Improvement Major improvements to attendees tab

• We've made big changes to event & bundle 'Attendees' tabs.
• First, we added all the top line sales figures you need to see.
• We added a "When?" column, and made each column sortable.
• Then we added filtering so you can search by any criteria.
• Try it now, from the 'Attendees' tab on an event or bundle.

9^th October 2020

Improvement Auto-checking attendee email addresses

• Now we automatically check your attendees' email address.
• That means fewer lost tickets and confused guests for you.

29^th September 2020

Bugfix Showing reoccuring webinars

• We zapped a bug that sometimes hid reoccuring webinars
• Head to your 'Other Zoom events' tab to see them all
• You can then configure each for tickets with Tixoom

25^th September 2020

New Feature Custom reminders

• You can now customize email reminders sent to attendees.
• Edit the exact message they see 24 hours and 15 mins prior.
• Of course you can still enable or disable each of these.
• Head to the 'Reminders' tab on your next event to try it!

24^th September 2020

New Feature Email attendees

• Want to stay in touch with your event attendees?
• Now you can email them directly from within Tixoom.
• Try it from the 'Attendees' tab on an event or bundle.

22^nd September 2020

Improvement Clearer names and descriptions

• We've tweaked the names of some tabs to be clearer.
• Events and bundles now both have an 'Attendees' tab.

21^st September 2020

Improvement Analytics are in your timezone

• Event pages always automatically reflected visitors' timezone.
• Now your revenue and sales dashboard will too!
• Dashboard data will reflect the date where you are.
• Sign in to your dashboard today to see the difference.

21^st September 2020

Improvement Change and re-send tickets/bundles

• You can now alter a ticket or bundle purchaser's name or email.
• Plus, re-send purchased tickets or bundles any time you want.
• Simply click 'Manage...' choosing a specific event or bundle, then head to the 'Attendees' tab to see the new edit and re-send buttons alongside each attendee.

21^st September 2020

New Feature Bundle refunds

• Sometimes plans change and attendees might request a refund.
• Now you can handle this right inside Tixoom, in a single click.
• Head to the 'Bundles' tab and choose to 'Manage...' a specific bundle, then head to the 'Attendees' tab to try it out.

11^th September 2020

Improvement New 24-hour reminder email

• Forgetful attendees? Send a reminder email the day before.
• This adds to the existing 15-minute reminder.
• And now you can turn either reminder on and off for each event.
• Check out each event's 'Reminders' tab to get started!

10^th September 2020

New Feature Ticket & donation refunds

• Sometimes plans change and attendees might request a refund.
• Now you can handle this right inside Tixoom, in a single click.
• Head to the 'Events' tab and choose to 'Manage...' a specific event, then head to the 'Attendees' tab to try it.

7^th September 2020

New Feature Copy prior event settings

• Set up an event instantly by copying a prior event.
• Copies picture, price, capacity, settings & attendee questions.
• To get started, simply look for the new 'copy' button next to the 'Set up tickets' button on your 'Other Zoom events' tab.

4^th September 2020

Improvement Inline rich bundle descriptions

• Make your bundles look great with rich-text descriptions.
• You can use bold, italic, • bullet points and more.

3^rd September 2020

New Feature Keep track of improvements

• See what's new with Tixoom at a glance - you're reading it now!

2^nd September 2020

New Feature Create discount codes

• Now you can offer discounts on both events and bundles.
• Your discount can be a fixed amount (e.g. $5) or percentage.
• It can apply to all your events and bundles or just a few of either.
• Check out the new 'Discounts' tab on your dashboard to begin!

17^th August 2020

New Feature See when you'll get paid

• Get a topline on your balance and next payouts.
• See when money from sales will get to your bank account - typically within a couple of days.
• Try it now on the 'Get paid' tab in your dashboard.

15^th August 2020

Improvement Inline rich event descriptions

• Make your events look great with rich-text descriptions.
• You can use bold, italic, • bullet points and more.

14^th August 2020

New Feature Pause event ticket sales

• Want to take a breather on ticket sales? Now you can!
• Our new feature instantly switches any event to being 'Sold Out'
• This cascades to any bundles that the event features in.
• You can always resume ticket sales at any point.

13^th August 2020

Bugfix Fixed periodic Zoom sync issues

• We eliminated a pesky bug that would sometimes stop us getting info from Zoom.

12^th August 2020

New Feature Sell tickets to several events

• Have you ever run a series of several events on a theme?
• Our new 'Bundles' feature lets you sell a bunch of tickets.
• It's ideal for a course of classes, or a season of events.
• The total price can be lower to reward attendees' loyalty.
• And of course, money upfront is great for organisers.

4^th August 2020

Announcement Stripe makes Tixoom a verified partner

• It's party time at Tixoom towers because our payment processor Stripe has added us as a verified partner! 🎉
• This shows you can be confident Tixoom won't let you down.

25^th July 2020

Bugfix Handle Zoom sign-ins better

• We've improved how you sign in with Zoom, even if your email address is not verified.
• This frequently tripped up people that used their Google account to sign in to Zoom.

21^st July 2020

Improvement Sales chart on dashboard home

• See your sales at a glance with our new dashboard charts.
• Get a feeling for your ticket sales before you dig into the details.

14^th July 2020

Improvement Keep getting paid after event starts

• Maximise revenue, even from latecomers!
• Our new feature means you can optionally still sell tickets - even after your event has begun.
• You can also switch to donations, or stop selling altogether.

22^nd June 2020

Improvement Better image uploads

• You want your events to look great and so do we!
• That's why we improved image uploads so you can customise your event pages.
• Get started today from your dashboard.

11^th June 2020

New Feature Added ticketing for Zoom webinars

• Now as well as Zoom meetings, we now also support webinars.
• Many find this smoother than Zoom's native paid registration experience.

10^th June 2020

New Feature Support for donation Zoom events

• As well as fixed price tickets you can also accept donations.
• Ideal for fundraisers, donations can be optional or mandatory.
• Choose a suggested amount in one of several world currencies.

2^nd June 2020

Improvement Boosted speed of event pages

• We've boosted the speed of your event pages.
• Scripts will now load asynchronously so it feels faster.
• Faster pages mean more conversions and more ticket sales!

26^th May 2020

Improvement Improved your 'Events' tab

• We've changed how your events appear on Tixoom.
• Now it's clearer which events you have already set up.
• Events on Zoom that you've not yet configured for tickets are on the 'Upcoming' panel and prior events on the 'Past' panel.

23^rd May 2020

Bugfix Improved interactions with Zoom

• We've fixed some issues between ourselves and Zoom.
• You shouldn't encounter issues with missing events.
• Try it out today and let us know what you think.

18^th May 2020

Improvement Improved how we look

• We've improved how Tixoom looks and feels.
• Things are simpler and easier to understand.
• Try it out today and let us know what you think.

1^st May 2020

New Feature First version of Tixoom

• Welcome to Tixoom! We let you sell tickets to your Zoom events.