Always improving
What’s new with Tixoom?
1st April 2021
Improvement Faster events tab
- We've speeded up the events tab
- Especially if you've many prior events
31st March 2021
Improvement Tweaks to event and bundle pages
- We've made a number of design tweaks
- Event & bundle pages are more balanced
- 👀 Big new feature coming soon!
27th February 2021
New Feature Email problem alerting
- We'll now let organisers know if we can't deliver an email
- If a ticket or reminder isn't delivered, you get an email
- This lets you spot problems like incorrect addresses
17th February 2021
Improvement Google Analytics event tracking
- Track whether visitors buy a ticket when they visit
- If they do, an 'event' fires in Google Analytics
- Now you can see which sources of traffic convert best
12th February 2021
Improvement Better support for GST & VAT
- We've improved support for local taxes
- It works for VAT, GST or another local tax
- Simply set the rate from your 'Settings' tab
- We'll add it to each event and bundle you sell
10th February 2021
New Feature Google Analytics support
- We've just added support for Google Analytics
- This lets you track visitors, referrals and purchases
- To get started, head to the 'Integrate' tab in Tixoom
9th February 2021
New Feature Zapier integration launched
- Our integration with Zapier has now launched!
- This means you can plug Tixoom in to 3,000+ other apps
- It'll help you manage attendees and save time on admin
- To get started, head to the 'Integrate' tab in Tixoom
9th February 2021
Improvement See archived bundles
- You can now see and restore archived bundles
- This lets you manage attendees who bought them
- You can also re-activate old bundles or duplicate them
- Particularly useful with our new on-demand event options
- Head to the 'Bundles' tab to get started
5th February 2021
Improvement Better events page
- We've tweaked how your events page looks
- It shows all your upcoming live and on-demand events
- Head to the 'Settings' tab to get your link
3rd February 2021
Big New Feature Support for on-demand events
- Keep selling tickets... even after your event has happened.
- Simply record your live event & upload to YouTube or Vimeo.
- Then configure via the new 'After event' tab in Tixoom.
- This works beautifully with bundles, letting you make a powerful hybrid of live via Zoom and on-demand recordings. Try it now!
21st January 2021
New Feature Discount code analytics
- See how many times each discount code has been used.
- Also see the revenue it's driven across ticket and bundle sales.
- Take a look by clicking through to a code on the 'Discounts' tab!
22nd December 2020
Improvement Better emails
- We've given our emails a lick of paint
- Now your tickets and the messages we send look better!
22nd December 2020
Bugfix Fixed issue with image uploads
- We fixed a bug where some header images weren't successfully being uploaded for events and bundles.
16th December 2020
Xmas Feature Gifting tickets and bundles
- Now people can gift tickets to your events to someone else.
- All they need to do is toggle the "As gift" switch when buying.
- They'll be prompted who to send the ticket to. Learn more...
- We wish you a Merry Christmas 🎄 and a prosperous 2021! 🍾
9th December 2020
Improvement Better attendee info
- We've improved the 'Attendees' tab for events & bundles!
- Hover over the time ago to see the exact time of purchase.
- Hover over the 'issued today' number to see a non-free count.
4th December 2020
New Feature Customize your ticket emails
- Now you can edit the ticket emails we send when people buy your tickets or bundles to customize them fully.
- You can even turn them off if you're handling this via Zapier or relying on Zoom from a paid Zoom account.
- Get started today on the 'Emails' tab of your event or bundle!
26th November 2020
New Feature Clone and archive bundles
- We've made ticket bundles even more powerful.
- You can now clone an existing bundle's settings.
- Plus you can archive bundles to stop them being available.
- Get started today on the 'Bundles' tab!
20th November 2020
Bugfix Fixed questions on discounted bundles
- We fixed a bug where bundles discounted to free would not save attendees' answers to configured questions.
19th November 2020
Bugfix Show sell-tickets-after-start events in widget
- We fixed a bug in the 'upcoming' events widget that stopped events configured to continue selling tickets until they finish from appearing.
17th November 2020
Improvement Check for Zoom's own event emails
- Now we'll check if Zoom is configured to email attendees.
- In a click you can then disable this feature.
- (They're not needed as Tixoom sends emails automatically)
- This helps avoid barraging attendees with emails.
13th November 2020
Bugfix Widget now allows bundle pre-sales
- We fixed a bug in the 'bundles' events widget that stopped purchases where an underlying event was not yet available for individual sales.
9th November 2020
Improvement Send emails even after events finish
- Now we let you email all attendees even after an event's finished.
- Simply head to an event or bundle's 'Attendees' tab to get started.
13th November 2020
Bugfix Winter time prevented analytics
- We fixed a bug that stopped full sales analytics being shown.
29th October 2020
New Feature Make events part of something bigger
- We've added three new ways to integrate your events.
- In a couple of clicks you can...
- show a list of upcoming events on your website
- feature events instantly on your Wordpress site
- link with 2000+ other web apps via Zapier
- Get started today on the 'Integrate' tab!
28th October 2020
Bugfix Fixed event description and email formatting
- We fixed a bug that sometimes prevented rich text formatting.
26th October 2020
New Feature Get email notifications at key moments
- We made it easier to stay on top of your event's progress.
- Event organisers now get an email in a few situations:
- When your event first goes on sale
- When your event sells its first ticket
- When your event sells out
- Or, when tickets stop being sold
- Make sure your account email address is up-to-date to benefit!
23rd October 2020
Improvement Major improvements to attendees tab
- We've made big changes to event & bundle 'Attendees' tabs.
- First, we added all the top line sales figures you need to see.
- We added a "When?" column, and made each column sortable.
- Then we added filtering so you can search by any criteria.
- Try it now, from the 'Attendees' tab on an event or bundle.
9th October 2020
Improvement Auto-checking attendee email addresses
- Now we automatically check your attendees' email address.
- That means fewer lost tickets and confused guests for you.
29th September 2020
Bugfix Showing reoccuring webinars
- We zapped a bug that sometimes hid reoccuring webinars
- Head to your 'Other Zoom events' tab to see them all
- You can then configure each for tickets with Tixoom
25th September 2020
New Feature Custom reminders
- You can now customize email reminders sent to attendees.
- Edit the exact message they see 24 hours and 15 mins prior.
- Of course you can still enable or disable each of these.
- Head to the 'Reminders' tab on your next event to try it!
24th September 2020
New Feature Email attendees
- Want to stay in touch with your event attendees?
- Now you can email them directly from within Tixoom.
- Try it from the 'Attendees' tab on an event or bundle.
22nd September 2020
Improvement Clearer names and descriptions
- We've tweaked the names of some tabs to be clearer.
- Events and bundles now both have an 'Attendees' tab.
21st September 2020
Improvement Analytics are in your timezone
- Event pages always automatically reflected visitors' timezone.
- Now your revenue and sales dashboard will too!
- Dashboard data will reflect the date where you are.
- Sign in to your dashboard today to see the difference.
21st September 2020
Improvement Change and re-send tickets/bundles
- You can now alter a ticket or bundle purchaser's name or email.
- Plus, re-send purchased tickets or bundles any time you want.
- Simply click 'Manage...' choosing a specific event or bundle, then head to the 'Attendees' tab to see the new edit and re-send buttons alongside each attendee.
21st September 2020
New Feature Bundle refunds
- Sometimes plans change and attendees might request a refund.
- Now you can handle this right inside Tixoom, in a single click.
- Head to the 'Bundles' tab and choose to 'Manage...' a specific bundle, then head to the 'Attendees' tab to try it out.
11th September 2020
Improvement New 24-hour reminder email
- Forgetful attendees? Send a reminder email the day before.
- This adds to the existing 15-minute reminder.
- And now you can turn either reminder on and off for each event.
- Check out each event's 'Reminders' tab to get started!
10th September 2020
New Feature Ticket & donation refunds
- Sometimes plans change and attendees might request a refund.
- Now you can handle this right inside Tixoom, in a single click.
- Head to the 'Events' tab and choose to 'Manage...' a specific event, then head to the 'Attendees' tab to try it.
7th September 2020
New Feature Copy prior event settings
- Set up an event instantly by copying a prior event.
- Copies picture, price, capacity, settings & attendee questions.
- To get started, simply look for the new 'copy' button next to the 'Set up tickets' button on your 'Other Zoom events' tab.
4th September 2020
Improvement Inline rich bundle descriptions
- Make your bundles look great with rich-text descriptions.
- You can use bold, italic, • bullet points and more.
3rd September 2020
New Feature Keep track of improvements
- See what's new with Tixoom at a glance - you're reading it now!
2nd September 2020
New Feature Create discount codes
- Now you can offer discounts on both events and bundles.
- Your discount can be a fixed amount (e.g. $5) or percentage.
- It can apply to all your events and bundles or just a few of either.
- Check out the new 'Discounts' tab on your dashboard to begin!
17th August 2020
New Feature See when you'll get paid
- Get a topline on your balance and next payouts.
- See when money from sales will get to your bank account - typically within a couple of days.
- Try it now on the 'Get paid' tab in your dashboard.
15th August 2020
Improvement Inline rich event descriptions
- Make your events look great with rich-text descriptions.
- You can use bold, italic, • bullet points and more.
14th August 2020
New Feature Pause event ticket sales
- Want to take a breather on ticket sales? Now you can!
- Our new feature instantly switches any event to being 'Sold Out'
- This cascades to any bundles that the event features in.
- You can always resume ticket sales at any point.
13th August 2020
Bugfix Fixed periodic Zoom sync issues
- We eliminated a pesky bug that would sometimes stop us getting info from Zoom.
12th August 2020
New Feature Sell tickets to several events
- Have you ever run a series of several events on a theme?
- Our new 'Bundles' feature lets you sell a bunch of tickets.
- It's ideal for a course of classes, or a season of events.
- The total price can be lower to reward attendees' loyalty.
- And of course, money upfront is great for organisers.
4th August 2020
Announcement Stripe makes Tixoom a verified partner
- It's party time at Tixoom towers because our payment processor Stripe has added us as a verified partner! 🎉
- This shows you can be confident Tixoom won't let you down.
25th July 2020
Bugfix Handle Zoom sign-ins better
- We've improved how you sign in with Zoom, even if your email address is not verified.
- This frequently tripped up people that used their Google account to sign in to Zoom.
21st July 2020
Improvement Sales chart on dashboard home
- See your sales at a glance with our new dashboard charts.
- Get a feeling for your ticket sales before you dig into the details.
14th July 2020
Improvement Keep getting paid after event starts
- Maximise revenue, even from latecomers!
- Our new feature means you can optionally still sell tickets - even after your event has begun.
- You can also switch to donations, or stop selling altogether.
22nd June 2020
Improvement Better image uploads
- You want your events to look great and so do we!
- That's why we improved image uploads so you can customise your event pages.
- Get started today from your dashboard.
11th June 2020
New Feature Added ticketing for Zoom webinars
- Now as well as Zoom meetings, we now also support webinars.
- This is more flexible and better looking than Zoom's PayPal flow.
10th June 2020
New Feature Support for donation Zoom events
- As well as fixed price tickets you can also accept donations.
- Ideal for fundraisers, donations can be optional or mandatory.
- Choose a suggested amount in one of several world currencies.
2nd June 2020
Improvement Boosted speed of event pages
- We've boosted the speed of your event pages.
- Scripts will now load asynchronously so it feels faster.
- Faster pages mean more conversions and more ticket sales!
26th May 2020
Improvement Improved your 'Events' tab
- We've changed how your events appear on Tixoom.
- Now it's clearer which events you have already set up.
- Events on Zoom that you've not yet configured for tickets are on the 'Upcoming' panel and prior events on the 'Past' panel.
23rd May 2020
Bugfix Improved interactions with Zoom
- We've fixed some issues between ourselves and Zoom.
- You shouldn't encounter issues with missing events.
- Try it out today and let us know what you think.
18th May 2020
Improvement Improved how we look
- We've improved how Tixoom looks and feels.
- Things are simpler and easier to understand.
- Try it out today and let us know what you think.
1st May 2020
New Feature First version of Tixoom
- Welcome to Tixoom! We let you sell tickets to your Zoom events.