Always improving

What’s new with Tixoom?

19th August 2021
Improvement Receipt improvements
  • We improved the Stripe receipts your attendees get
  • Each will now feature a better event/bundle description
  • If needed, they're also flagged as not being tax receipts
13th August 2021
New Feature After-event thank you emails
  • Now you can send a custom thank you after your event
  • Show your appreciation or give attendees added value
  • Try it now from the "Emails" tab on any of your events!
26th July 2021
New Feature In-person event support
  • As things unlock you might want in-person attendees
  • Tixoom now supports this using QR codes
  • For more info about hybrid tickets, click here...
30th June 2021
Improvement No duplicate tickets
  • We've strengthened checks for duplicate ticket purchases
  • One ticket can be bought for each event per email address
  • Note each buyer can still gift multiple tickets to other people
  • This should reduce queries and refunds for event organisers
30th June 2021
Improvement Less login confusion
  • We improved the sign-in flow to help reduce confusion
  • Attendees trying to sign in as organisers will be redirected
  • This should reduce complaints to event organisers
30th June 2021
Improvement Add links to descriptions
  • We added the option for clickable links in descriptions
  • This works across both individual events and bundles
11th June 2021
New Feature Hej Danmark! 🇩🇰
  • We added support for events in Danish - thanks Peter!
  • For more details on how to get started, click here...
  • If you'd like to contribute another language then let us know.
27th May 2021
New Feature Hej Sverige! 🇸🇪
  • We added support for events in Swedish - thanks Helene!
  • For more details on how to get started, click here...
  • If you'd like to contribute another language then let us know.
24th May 2021
Improvement Access purchase receipts
  • We added purchase receipts for bundles and solo tickets
  • Attendees still get them by email when they buy, but now you will also have easy access to payment receipts too
  • Simply find the gray button on the 'Attendees' tab
24th May 2021
New Feature Google event support
  • We have added support for schema.org event descriptions
  • This means your events will look better on Google
  • It also may help ensure more people discover your events
21st May 2021
Improvement Better on-demand video
  • We have improved the on-demand video player
  • This means fewer viewers will experience problems
25th April 2021
Big New Feature Multiple languages
  • We're global! Now your events & bundles can be too
  • We have 🇬🇧 🇺🇸 English, 🇩🇪 German and 🇪🇸 Spanish
  • If you'd like another language then just ask us!
  • For more details on how to get started, click here...
25th April 2021
Improvement Better events tab
  • We have improved the events tab
  • You can see new and existing events at a glance
  • It now features more intuitive categories
1st April 2021
Improvement Faster events tab
  • The events tab is now ⚡️ faster!
  • Handy for those with many prior events
31st March 2021
Improvement Tweaks to event and bundle pages
  • We've made a number of design tweaks
  • Event & bundle pages are more balanced
27th February 2021
New Feature Email problem alerting
  • We'll now let organisers know if we can't deliver an email
  • If a ticket or reminder isn't delivered, you get an email
  • This lets you spot problems like incorrect addresses
17th February 2021
Improvement Google Analytics event tracking
  • Track whether visitors buy a ticket when they visit
  • If they do, an 'event' fires in Google Analytics
  • Now you can see which sources of traffic convert best
12th February 2021
Improvement Better support for GST & VAT
  • We've improved support for local taxes
  • It works for VAT, GST or another local tax
  • Simply set the rate from your 'Settings' tab
  • We'll add it to each event and bundle you sell
10th February 2021
New Feature Google Analytics support
  • We've just added support for Google Analytics
  • This lets you track visitors, referrals and purchases
  • To get started, head to the 'Integrate' tab in Tixoom
9th February 2021
New Feature Zapier integration launched
  • Our integration with Zapier has now launched!
  • This means you can plug Tixoom in to 3,000+ other apps
  • It'll help you manage attendees and save time on admin
  • To get started, head to the 'Integrate' tab in Tixoom
9th February 2021
Improvement See archived bundles
  • You can now see and restore archived bundles
  • This lets you manage attendees who bought them
  • You can also re-activate old bundles or duplicate them
  • Particularly useful with our new on-demand event options
  • Head to the 'Bundles' tab to get started
5th February 2021
Improvement Better events page
  • We've tweaked how your events page looks
  • It shows all your upcoming live and on-demand events
  • Head to the 'Settings' tab to get your link
3rd February 2021
Big New Feature Support for on-demand events
  • Keep selling tickets... even after your event has happened.
  • Simply record your live event & upload to YouTube or Vimeo.
  • Then configure via the new 'After event' tab in Tixoom.
  • This works beautifully with bundles, letting you make a powerful hybrid of live via Zoom and on-demand recordings. Try it now!
21st January 2021
New Feature Discount code analytics
  • See how many times each discount code has been used.
  • Also see the revenue it's driven across ticket and bundle sales.
  • Take a look by clicking through to a code on the 'Discounts' tab!
22nd December 2020
Improvement Better emails
  • We've given our emails a lick of paint
  • Now your tickets and the messages we send look better!
22nd December 2020
Bugfix Fixed issue with image uploads
  • We fixed a bug where some header images weren't successfully being uploaded for events and bundles.
16th December 2020
Xmas Feature Gifting tickets and bundles
  • Now people can gift tickets to your events to someone else.
  • All they need to do is toggle the "As gift" switch when buying.
  • They'll be prompted who to send the ticket to. Learn more...
  • We wish you a Merry Christmas 🎄 and a prosperous 2021! 🍾
9th December 2020
Improvement Better attendee info
  • We've improved the 'Attendees' tab for events & bundles!
  • Hover over the time ago to see the exact time of purchase.
  • Hover over the 'issued today' number to see a non-free count.
4th December 2020
New Feature Customize your ticket emails
  • Now you can edit the ticket emails we send when people buy your tickets or bundles to customize them fully.
  • You can even turn them off if you're handling this via Zapier or relying on Zoom from a paid Zoom account.
  • Get started today on the 'Emails' tab of your event or bundle!
26th November 2020
New Feature Clone and archive bundles
  • We've made ticket bundles even more powerful.
  • You can now clone an existing bundle's settings.
  • Plus you can archive bundles to stop them being available.
  • Get started today on the 'Bundles' tab!
20th November 2020
Bugfix Fixed questions on discounted bundles
  • We fixed a bug where bundles discounted to free would not save attendees' answers to configured questions.
19th November 2020
Bugfix Show sell-tickets-after-start events in widget
  • We fixed a bug in the 'upcoming' events widget that stopped events configured to continue selling tickets until they finish from appearing.
17th November 2020
Improvement Check for Zoom's own event emails
  • Now we'll check if Zoom is configured to email attendees.
  • In a click you can then disable this feature.
  • (They're not needed as Tixoom sends emails automatically)
  • This helps avoid barraging attendees with emails.
13th November 2020
Bugfix Widget now allows bundle pre-sales
  • We fixed a bug in the 'bundles' events widget that stopped purchases where an underlying event was not yet available for individual sales.
9th November 2020
Improvement Send emails even after events finish
  • Now we let you email all attendees even after an event's finished.
  • Simply head to an event or bundle's 'Attendees' tab to get started.
13th November 2020
Bugfix Winter time prevented analytics
  • We fixed a bug that stopped full sales analytics being shown.
29th October 2020
New Feature Make events part of something bigger
  • We've added three new ways to integrate your events.
  • In a couple of clicks you can...
    • show a list of upcoming events on your website
    • feature events instantly on your Wordpress site
    • link with 2000+ other web apps via Zapier
  • Get started today on the 'Integrate' tab!
28th October 2020
Bugfix Fixed event description and email formatting
  • We fixed a bug that sometimes prevented rich text formatting.
26th October 2020
New Feature Get email notifications at key moments
  • We made it easier to stay on top of your event's progress.
  • Event organisers now get an email in a few situations:
    • When your event first goes on sale
    • When your event sells its first ticket
    • When your event sells out
    • Or, when tickets stop being sold
  • Make sure your account email address is up-to-date to benefit!
23rd October 2020
Improvement Major improvements to attendees tab
  • We've made big changes to event & bundle 'Attendees' tabs.
  • First, we added all the top line sales figures you need to see.
  • We added a "When?" column, and made each column sortable.
  • Then we added filtering so you can search by any criteria.
  • Try it now, from the 'Attendees' tab on an event or bundle.
9th October 2020
Improvement Auto-checking attendee email addresses
  • Now we automatically check your attendees' email address.
  • That means fewer lost tickets and confused guests for you.
29th September 2020
Bugfix Showing reoccuring webinars
  • We zapped a bug that sometimes hid reoccuring webinars
  • Head to your 'Other Zoom events' tab to see them all
  • You can then configure each for tickets with Tixoom
25th September 2020
New Feature Custom reminders
  • You can now customize email reminders sent to attendees.
  • Edit the exact message they see 24 hours and 15 mins prior.
  • Of course you can still enable or disable each of these.
  • Head to the 'Reminders' tab on your next event to try it!
24th September 2020
New Feature Email attendees
  • Want to stay in touch with your event attendees?
  • Now you can email them directly from within Tixoom.
  • Try it from the 'Attendees' tab on an event or bundle.
22nd September 2020
Improvement Clearer names and descriptions
  • We've tweaked the names of some tabs to be clearer.
  • Events and bundles now both have an 'Attendees' tab.
21st September 2020
Improvement Analytics are in your timezone
  • Event pages always automatically reflected visitors' timezone.
  • Now your revenue and sales dashboard will too!
  • Dashboard data will reflect the date where you are.
  • Sign in to your dashboard today to see the difference.
21st September 2020
Improvement Change and re-send tickets/bundles
  • You can now alter a ticket or bundle purchaser's name or email.
  • Plus, re-send purchased tickets or bundles any time you want.
  • Simply click 'Manage...' choosing a specific event or bundle, then head to the 'Attendees' tab to see the new edit and re-send buttons alongside each attendee.
21st September 2020
New Feature Bundle refunds
  • Sometimes plans change and attendees might request a refund.
  • Now you can handle this right inside Tixoom, in a single click.
  • Head to the 'Bundles' tab and choose to 'Manage...' a specific bundle, then head to the 'Attendees' tab to try it out.
11th September 2020
Improvement New 24-hour reminder email
  • Forgetful attendees? Send a reminder email the day before.
  • This adds to the existing 15-minute reminder.
  • And now you can turn either reminder on and off for each event.
  • Check out each event's 'Reminders' tab to get started!
10th September 2020
New Feature Ticket & donation refunds
  • Sometimes plans change and attendees might request a refund.
  • Now you can handle this right inside Tixoom, in a single click.
  • Head to the 'Events' tab and choose to 'Manage...' a specific event, then head to the 'Attendees' tab to try it.
7th September 2020
New Feature Copy prior event settings
  • Set up an event instantly by copying a prior event.
  • Copies picture, price, capacity, settings & attendee questions.
  • To get started, simply look for the new 'copy' button next to the 'Set up tickets' button on your 'Other Zoom events' tab.
4th September 2020
Improvement Inline rich bundle descriptions
  • Make your bundles look great with rich-text descriptions.
  • You can use bold, italic, • bullet points and more.
3rd September 2020
New Feature Keep track of improvements
  • See what's new with Tixoom at a glance - you're reading it now!
2nd September 2020
New Feature Create discount codes
  • Now you can offer discounts on both events and bundles.
  • Your discount can be a fixed amount (e.g. $5) or percentage.
  • It can apply to all your events and bundles or just a few of either.
  • Check out the new 'Discounts' tab on your dashboard to begin!
17th August 2020
New Feature See when you'll get paid
  • Get a topline on your balance and next payouts.
  • See when money from sales will get to your bank account - typically within a couple of days.
  • Try it now on the 'Get paid' tab in your dashboard.
15th August 2020
Improvement Inline rich event descriptions
  • Make your events look great with rich-text descriptions.
  • You can use bold, italic, • bullet points and more.
14th August 2020
New Feature Pause event ticket sales
  • Want to take a breather on ticket sales? Now you can!
  • Our new feature instantly switches any event to being 'Sold Out'
  • This cascades to any bundles that the event features in.
  • You can always resume ticket sales at any point.
13th August 2020
Bugfix Fixed periodic Zoom sync issues
  • We eliminated a pesky bug that would sometimes stop us getting info from Zoom.
12th August 2020
New Feature Sell tickets to several events
  • Have you ever run a series of several events on a theme?
  • Our new 'Bundles' feature lets you sell a bunch of tickets.
  • It's ideal for a course of classes, or a season of events.
  • The total price can be lower to reward attendees' loyalty.
  • And of course, money upfront is great for organisers.
4th August 2020
Announcement Stripe makes Tixoom a verified partner
  • It's party time at Tixoom towers because our payment processor Stripe has added us as a verified partner! 🎉
  • This shows you can be confident Tixoom won't let you down.
25th July 2020
Bugfix Handle Zoom sign-ins better
  • We've improved how you sign in with Zoom, even if your email address is not verified.
  • This frequently tripped up people that used their Google account to sign in to Zoom.
21st July 2020
Improvement Sales chart on dashboard home
  • See your sales at a glance with our new dashboard charts.
  • Get a feeling for your ticket sales before you dig into the details.
14th July 2020
Improvement Keep getting paid after event starts
  • Maximise revenue, even from latecomers!
  • Our new feature means you can optionally still sell tickets - even after your event has begun.
  • You can also switch to donations, or stop selling altogether.
22nd June 2020
Improvement Better image uploads
  • You want your events to look great and so do we!
  • That's why we improved image uploads so you can customise your event pages.
  • Get started today from your dashboard.
11th June 2020
New Feature Added ticketing for Zoom webinars
  • Now as well as Zoom meetings, we now also support webinars.
  • This is more flexible and better looking than Zoom's PayPal flow.
10th June 2020
New Feature Support for donation Zoom events
  • As well as fixed price tickets you can also accept donations.
  • Ideal for fundraisers, donations can be optional or mandatory.
  • Choose a suggested amount in one of several world currencies.
2nd June 2020
Improvement Boosted speed of event pages
  • We've boosted the speed of your event pages.
  • Scripts will now load asynchronously so it feels faster.
  • Faster pages mean more conversions and more ticket sales!
26th May 2020
Improvement Improved your 'Events' tab
  • We've changed how your events appear on Tixoom.
  • Now it's clearer which events you have already set up.
  • Events on Zoom that you've not yet configured for tickets are on the 'Upcoming' panel and prior events on the 'Past' panel.
23rd May 2020
Bugfix Improved interactions with Zoom
  • We've fixed some issues between ourselves and Zoom.
  • You shouldn't encounter issues with missing events.
  • Try it out today and let us know what you think.
18th May 2020
Improvement Improved how we look
  • We've improved how Tixoom looks and feels.
  • Things are simpler and easier to understand.
  • Try it out today and let us know what you think.
1st May 2020
New Feature First version of Tixoom
  • Welcome to Tixoom! We let you sell tickets to your Zoom events.